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Our Plumbers Are Considered An Essential Trade By Government Officials
We Take COVID-19 Very Seriously And We Will Be Fully Protected While Servicing Your Home

Learn How Detour is Protecting Customers from Coronavirus 


We appreciate the trust and confidence our customers place in Detour Plumbing to provide fast and reliable plumbing services. As always, the safety of our customers and service technicians is our top priority. Detour Plumbing is closely monitoring the situation with COVID-19 and we are taking precautions to maintain a safe and healthy environment for our customers and technicians.

Detour Plumbing has Implemented Safe Coronavirus (COVID-19) Protection Practices Effective Immediately

  • In order to limit the potential spread of the virus, we will follow all health officials and local Santa Clarita and Federal government rules and make sure we abide by the social distancing mandates of no closer than 6 feet.
  • Our service technicians will wear gloves, shoe protectors, and face masks for every in-home visit.
  • Every service technician will have sanitizing gear for their trucks, tools, and for themselves to use between each visit.
  • In order to serve those in our community that are most vulnerable, we will be prioritizing elderly and immune compromised customers first.
  • We will be doing our estimates via video conferencing and conduct measuring and troubleshooting services from outside the home, whenever possible.
  • We know your safety and peace of mind is top priority, so we will be dispatching extra emergency units 24/7.

Toilet Maintenance Tips and Flushing Rules

While our plumbers are still working during the COVID-19 outbreak, there are steps you can take to avoid requiring a professional to visit your home. For example, don’t flush disinfecting wipes down the toilet. These are effective at killing viruses and bacteria. But they’re equally effective at clogging sewer systems and causing backups.

Wipes are made of materials such as plastics and nylon that don’t break up like toilet paper does. The California State Water Resources Control Board recently issued a warning about disinfecting wipes and how they cause backups and overflows at sewage treatment plants. Wastewater plants and sewer collection systems are experiencing operational problems as a result, requiring costly repairs to fix (at least $50 million a year according to the California Association of Sanitary Agencies).

Always discard wipes in the trash, and also avoid flushing:

  • Paper towels
  • Baby wipes
  • Diapers
  • Hair
  • Dental floss
  • Cat litter
  • Cotton balls
  • Feminine hygiene products

Even if a wipe is labeled as “flushable”, its buoyancy, durable materials, and inability to break down into small pieces still make it unsafe to use. Avoid flushing such products down the toilet at all costs.

Use only small amounts of facial tissue if you run short on toilet paper.

Can COVID-19 Spread Through Water or Sewage Systems?

Coronavirus has also not been found in drinking water. Conventional filtration and disinfection methods are sufficient for inactivating or removing the virus. There’s no evidence of transmission via municipal drinking water systems.

As of yet, the Centers for Disease Control and Prevention (CDC) has not found evidence that coronavirus can be transmitted through sewage. The risk of transmission in this way is thought to be low. However, the SARS virus, which is similar, has been detected for up to 14 days in untreated sewage. Available information suggests that chlorination processes used for municipal wastewater is enough to inactivate coronaviruses.

There have been no reported cases of coronavirus transmission in pools, hot tubs, or spas, or even in water playgrounds. The CDC recommends these water sources be properly maintained and operated, while common disinfection methods such as chlorine be used as normal. On the other hand, the virus has been detected in the feces of infected individuals. The risk of person-to-person transmission via feces is unknown, although it is thought to be low.

Visit the CDC page on Water and COVID-19 for more information.

Additional Resources from Detour

Detour Plumbing has provided informational resources for people to view. To learn more about how to protect yourself, family, and home during the COVID-19 crisis, visit our pages on:

  • Disinfecting Wipes: Learn why you shouldn’t flush disinfecting wipes and how state regulators and associations have warned about the impacts they can have on sewer systems, sewage plants, and water treatment systems.
  • Proper Cleaning: Heed our advice on cleaning your kitchen sink, drains, faucet, and garbage disposal to protect yourself from not only coronavirus, but also various illness-causing bacteria, as well as prevent clogged drains and pipes.
  • Unclogging Drain Pipe: Professional guidance on using a plunger, store-bought chemical drain cleaners, and household products such as baking soda and vinegar, baking soda and lemon juice, baking soda and salt, and other remedies. Also learn the warning signs of a serious sewer line clog so you know when to call a professional plumber.

Links to Help Keep You Safe

Why Choose Us

When you need Santa Clarita plumbers in an emergency, you can reach us 24 hours a day and we’ll be there in minutes to inspect and fix the problem. Detour Plumbing is locally owned and operated, so you can trust us to address all your plumbing needs. We offer up-front pricing and a 100% service guarantee. Customers throughout Santa Clarita and Southern California depend on our quick, reliable service. If you need a plumber, we’re standing by 24/7. Call now at (661) 424-9820 or contact us online to request service or a quote.



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Call Detour Plumbing today at (661) 424-9820 or contact us to schedule your appointment or estimate online.

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